Effective Date: January 1, 2020
2. Information Collected
Information you provide directly to us. You may provide different types of information to us when you access various content or features, post reviews or ratings, directly contact us, or otherwise interact with our websites, mobile sites or mobile applications, including:
- Email address
- Phone number
- Financial information such as debt amount
Information we collect automatically.
- IP address or other device address or ID.
- Web browser and/or device type.
- Geolocation data, including if you use the Site on a mobile device.
- Hardware and software settings and configurations.
- Web pages or sites that you visit just before or just after visiting the Site.
- Pages you view on the Site.
- Your actions on the Site.
- Dates and times that you visit, access, or use the Services.
Like most standard website servers, we also use log files. Log files track anonymous user information including, but not limited to internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is tracked in order to analyze trends, administer our websites, track users’ movements in the aggregate and gather broad demographic information for aggregate use. The information tracked via log files is not linked to personally identifiable information except for IP addresses and source URL.
Our websites use a “cookie” to assign a unique identifier to your computer. The cookies we use are persistent files that your web browser places on your computer’s hard drive. Cookies may be used to help save information on past activities and other preferences, so that you are not required to reenter information each time that you visit our websites, and to deliver content specific to your interests.
Information we obtain from other sources.
We may collect information about you from other sources, including when you use social media integrated with our products and services (for example, on our pages on Facebook) and when you were to purchase products and services from third party services. Examples of the type of information we may receive from other sources are user name and password and payment card information and demographic and lifestyle information.
Please note that the information we collect about you may be combined or supplemented with information from other sources, such as information to validate or update your address, payment card or demographic information.
3. Use of Information
Information we collect is used for a variety of purposes. We may use this information internally or for other reasons. Any personal information that you supply to us remains your personal property. However, by submitting your information to our websites, you grant freshstartinfo.org and any third-party affiliates or subsidiaries of freshstartinfo.org the right to use that information for marketing purposes, and agree to receive email marketing from our website. We may maintain separate email lists for different purposes. We may share, license or sell your information to third parties for various marketing purposes, including but not limited to e-mail marketing, telemarketing, text messaging, and direct mail.
4. Disclosure of Information
Direct-Mail and Other Promotional Offers.
We may share certain information about you for direct mail and other promotional offers.
Authorized Third-Party Service Providers.
We may share your information with third party service providers who help us with specialized services, such as mail and e-mail distribution, mobile messaging, website hosting, monitoring of user reviews and ratings, digital publishing, and analytics. We provide these companies only with the information they need to perform their services.
We may share your information in connection with a substantial corporate transaction, such as the sale of one or more of our businesses, a merger, the creation of a separate business to provide certain of our products and services, the sale or pledge of our assets, or in the unlikely event of bankruptcy, insolvency or receivership. Information about our customers, donors, and other users of our websites and other products and services may also be shared in connection with a transaction in which freshstartinfo.org or one of our affiliates, is seeking financing, investment, support, or funding.
We may disclose your information if required by law, such as to comply with a court order or subpoena.
Protect our Websites and Users.
We may also disclose your information to investigate, prevent or take action regarding suspected illegal activities or any violation of the User Agreement or to protect and defend the legal rights and safety of our websites and our employees, agents and contractors (including to enforce our agreements) or in connection with any safety or security concerns. Moreover, you hereby consent to the disclosure of any record or communication to any third party when freshstartinfo.org, in its sole discretion, determines the disclosure to be appropriate including, without limitation, sharing your email address with other third parties for suppression purposes in compliance with the provisions of the CAN-SPAM Act of 2003, as amended from time-to-time.
5. How To Control The Information freshstartinfo.org May Have About You.
Opting Out of Email
You can opt out of receiving email communications from us by following the instructions provided at the bottom of each email. If you use this method, you will stop receiving only that particular type of email message. Unsubscribing from one list will not automatically unsubscribe you from all email lists. We only send email marketing to individuals that have agreed, whether by visiting our websites or through third party websites, to receive email marketing from freshstartinfo.org or its affiliates and partners. Please allow up to 10 business days for changes to your email preferences to take effect. During that time, you may continue to receive email communications from us that were already in process.
Opting Out of Marketing Calls
If you wish to be placed on freshstartinfo.org’s internal “Do Not Call”, you can tell us either while speaking to us on the phone or by emailing us at firstname.lastname@example.org.
Opting Out of SMS/Text Messages
If you wish you stop receiving SMS or text messages from freshstartinfo.org, you can let us know by replying STOP to any SMS/text that you receive from us. You may also let us know by emailing email@example.com.
Opting Out by Writing
Another way you can opt out of receiving future communications from us is to write us at the following address: 2372 Morse Ave, Ste 298, Irvine, CA 92614
If you are writing to us, please include your full name, phone number and email address, and specify which type of promotional communications you no longer wish to receive.
6. Protection of Information
All collective information is stored in a technically and physically secure environment. Furthermore, access to this information is strictly limited, and the information is not accessible to the public. Our employees are dedicated to ensuring the security and privacy of all user information. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we use appropriate industry standard procedures to safeguard the confidentiality of your personal information, such as firewall, encryption, token authentication, application proxies, monitoring technology, and adaptive analysis of network traffic to track abuse of our network and its data. In addition, we have security measures in place to protect the loss, misuse and alteration of personal information under our control.
Please be advised that, although we take every reasonable technological precaution available to protect your data, no data transmission over the Internet can be guaranteed to be 100% secure.
7. Third Party Sites and Services
9. Your California Privacy Rights
In addition to the California Consumer Privacy Act (CCPA), FreshStartInfo adheres to Facebook’s State-Specific Limited Data Use and Service Provider Terms as of July 1, 2020. To read more on Facebook’s State-Specific Terms, click here.
Residents of the State of California may request a list of all third parties to whom certain information has been disclosed during the preceding year for the third parties’ direct marketing purposes. If you are a California resident and want such a list, please write to us at: 2372 Morse Ave, Ste 298, Irvine, CA 92614 help@FreshStartInfo.org.
For all requests, you must put the statement “Your California Privacy Rights” in the body of your request and include the name of the CR website with respect to which you are requesting the information, as well as your name, street address, city, state, and zip code.
10. Your Nevada Privacy Rights
A Nevada residents may submit a request directing us to not sell personal information we maintain about them if our practices change in the future. To exercise this right, email us at firstname.lastname@example.org with the subject line: “Nevada: Request to Opt-Out.”
11. Privacy Protection for Children
Our services are directed toward a general audience and are intended for adults only. Visitors under 18 years of age are not permitted to use and/or submit their personal information on our websites. We do not knowingly solicit or collect information from individuals under the age of 18. We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children.
12. Visitors from Outside the United States
The Service is hosted in the United States and is intended solely for visitors located within the United States. The information we provide and the third-party products and services featured are tailored for the United States market only. You agree that if you choose to use the Services from outside the United States, you will be transferring your information outside of those regions to the United States for storage and processing.
12. In the Event of Merger of Sale
FreshStartInfo reserves the right to transfer or assign the information that we have collected from users in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Or, if you would like to contact us via e-mail, please direct email communications to help@FreshStartInfo.org.