Privacy Policy
Effective Date: September 22, 2024
Fresh Start Info LLC (“Company,” “we,” “us,” or “our”) operates FreshStartInfo.org (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use the Site, submit information through forms, communicate with us, or otherwise interact with our services.
Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the Site.
1. Company Information
Fresh Start Info LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: [email protected]
Website: https://freshstartinfo.org
Fresh Start Info LLC is an educational resource and lead generation service. We are not a law firm, accounting firm, tax preparer, government agency, or debt relief provider. We do not provide legal, tax, accounting, financial, or professional advice.
2. Scope of This Privacy Policy
This Privacy Policy applies to information collected through FreshStartInfo.org and any online services, forms, pages, or features that link to this Privacy Policy.
This Privacy Policy does not apply to third-party websites, advertisers, service providers, or other third parties that may be linked from the Site or that may separately collect information from you. We encourage you to review the privacy policies of any third-party websites or services before providing information to them.
3. Information We Collect
We may collect information that you provide directly to us, information collected automatically when you use the Site, and information received from third parties.
Information You Provide Directly
You may provide information to us when you fill out a form, request information, contact us, or otherwise interact with the Site. This information may include:
– Name
– Email address
– Phone number
– Mailing address
– ZIP code or location information
– Financial or tax-related information you choose to provide, such as estimated tax debt, debt amount, income range, or other information related to your inquiry
– Any other information you voluntarily submit through the Site
Information Collected Automatically
When you visit or use the Site, we may automatically collect certain information about your device, browser, and activity, including:
– IP address
– Device identifier
– Browser type
– Device type
– Operating system
– Referring and exit pages
– Pages viewed on the Site
– Links clicked
– Dates and times of visits
– General location information
– Interactions with forms, advertisements, or other Site features
We may collect this information through cookies, pixels, web beacons, analytics tools, log files, and similar technologies.
Information From Third Parties
We may receive information about you from third parties, including advertising networks, analytics providers, lead generation partners, service providers, and other business partners. This may include contact information, marketing data, demographic information, or information used to help verify, update, or supplement information you provide.
4. Cookies and Tracking Technologies
The Site may use cookies, pixels, web beacons, and similar technologies to operate the Site, improve user experience, analyze Site traffic, measure advertising performance, remember preferences, and deliver relevant content or advertisements.
Cookies are small files placed on your device by your browser. You may be able to disable or reject cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.
We may also use third-party analytics and advertising tools, including tools provided by companies such as Google, Meta/Facebook, or other advertising platforms. These third parties may collect information about your online activity over time and across different websites and services.
5. How We Use Information
We may use the information we collect for the following purposes:
– To operate, maintain, and improve the Site
– To respond to your inquiries or requests
– To process information submitted through forms
– To connect you with independent third-party service providers, where permitted by law and based on your request or consent
– To communicate with you by email, phone, text message, or other methods, where permitted by law
– To provide educational content and information
– To analyze Site performance and user behavior
– To personalize content, advertisements, or user experience
– To measure and improve advertising and marketing campaigns
– To prevent fraud, misuse, security incidents, or unlawful activity
– To comply with legal obligations
– To enforce our Terms of Use and other policies
– For any other purpose disclosed at the time information is collected or with your consent
6. How We Share Information
We may share information with the following categories of third parties:
Third-Party Service Providers
We may share information with vendors and service providers that help us operate our business, including website hosting providers, analytics providers, email service providers, call or SMS service providers, advertising partners, data management providers, security providers, and other operational vendors.
Independent Third-Party Providers
If you submit information through the Site requesting more information or assistance, we may share your information with independent third-party service providers who may contact you regarding tax relief, debt relief, financial fresh start, or related services.
These third-party providers are independent from Company. Their use of your information may be governed by their own privacy policies and agreements.
Advertising and Analytics Partners
We may share or allow the collection of information by advertising networks, analytics providers, and marketing partners to help us measure Site traffic, understand user behavior, deliver advertisements, and evaluate advertising performance.
Business Transfers
We may share or transfer information in connection with a merger, acquisition, financing, investment, reorganization, bankruptcy, sale of assets, or other business transaction involving Company.
Legal and Safety Purposes
We may disclose information when we believe disclosure is necessary or appropriate to:
– Comply with applicable law, regulation, subpoena, court order, or legal process
– Respond to lawful requests by public authorities
– Enforce our Terms of Use or other agreements
– Protect the rights, property, privacy, or safety of Company, users, third parties, or the public
– Detect, prevent, or address fraud, security, or technical issues
– Investigate suspected unlawful activity or misuse of the Site
With Your Consent
We may share information for any other purpose disclosed to you or with your consent.
7. Communications, Email, Calls, and Text Messages
By submitting your contact information through the Site, you agree that Company and/or independent third-party service providers may contact you using the information you provide, including by email, phone call, text message, or other methods, where permitted by law and based on the consent language presented at the time of submission.
You may opt out of marketing emails by using the unsubscribe link included in those emails.
You may opt out of SMS/text messages by replying STOP to any text message you receive, or by contacting us at [email protected].
You may request to be placed on our internal Do Not Call list by emailing us at [email protected].
Please note that even if you opt out of marketing communications, we may still send you transactional, administrative, legal, or service-related communications where permitted by law.
8. Your Choices and Controls
You may control certain information and communications in the following ways:
Email Marketing
You may unsubscribe from marketing emails by following the unsubscribe instructions included in the email.
Phone Calls
You may request to be placed on our internal Do Not Call list by emailing [email protected].
SMS/Text Messages
You may opt out of text messages by replying STOP to any SMS/text message you receive or by emailing [email protected].
Cookies
You may disable cookies through your browser settings. Some parts of the Site may not function properly if cookies are disabled.
Access, Update, or Delete Requests
You may contact us at [email protected] to request access to, correction of, or deletion of certain personal information we maintain about you, subject to applicable law and verification requirements.
9. How We Protect Information
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee that information will be 100% secure.
10. Data Retention
We may retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and support legitimate business operations.
11. Third-Party Websites and Services
The Site may contain links to third-party websites, services, advertisements, or offers. We are not responsible for the privacy practices, content, policies, or actions of third parties.
When you click a third-party link or interact with a third-party service, your information may be collected by that third party and governed by its own privacy policy.
12. No Government Affiliation
Fresh Start Info LLC and FreshStartInfo.org are not affiliated with, endorsed by, sponsored by, or approved by the Internal Revenue Service, the United States government, any state taxing authority, or any government agency.
The Site is privately owned and operated. References to government agencies, programs, forms, tax topics, or public information are provided for informational purposes only and do not imply any government affiliation or endorsement.
13. Privacy Protection for Children
The Site is intended for adults only and is not directed to children under the age of 18.
We do not knowingly collect personal information from individuals under 18 years of age. If we learn that we have collected personal information from a person under 18, we may delete that information.
14. California Privacy Rights
If you are a California resident, you may have certain privacy rights under applicable California privacy laws, including the right to request information about the personal information we collect, use, disclose, or sell/share, and the right to request deletion or correction of certain personal information.
Depending on applicable law, California residents may have the right to:
– Request to know the categories or specific pieces of personal information collected
– Request deletion of personal information
– Request correction of inaccurate personal information
– Opt out of the sale or sharing of personal information, where applicable
– Limit the use of sensitive personal information, where applicable
– Not be discriminated against for exercising privacy rights
To submit a California privacy request, contact us at:
Email: [email protected]
Mail: Fresh Start Info LLC, 30 N Gould St Ste R, Sheridan, WY 82801
Please include “California Privacy Request” in the subject line or body of your request. We may need to verify your identity before processing your request.
15. California “Shine the Light” Rights
California residents may request information about certain disclosures of personal information to third parties for their direct marketing purposes during the preceding calendar year, if applicable.
To make such a request, contact us at:
Fresh Start Info LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: [email protected]
Please include “California Shine the Light Request” in your request.
16. Nevada Privacy Rights
Nevada residents may have the right to opt out of certain sales of covered information under Nevada law.
To submit a Nevada opt-out request, email us at [email protected] with the subject line: “Nevada Privacy Request.”
17. Visitors From Outside the United States
The Site is intended for users located in the United States. If you access the Site from outside the United States, you understand that your information may be transferred to, processed in, and stored in the United States.
By using the Site or submitting information to us, you consent to the transfer, processing, and storage of your information in the United States, where privacy laws may differ from those in your jurisdiction.
18. Business Transfers
We may transfer or assign information we have collected in connection with a corporate transaction, such as a merger, acquisition, consolidation, financing, investment, sale of assets, divestiture, or bankruptcy.
19. Governing Law
This Privacy Policy and any disputes related to this Privacy Policy or the Site shall be governed by the laws of the State of Wyoming, without regard to conflict of law principles.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or business operations.
If we update this Privacy Policy, we will revise the “Effective Date” at the top of this page. Your continued use of the Site after the updated Privacy Policy is posted means you accept the updated Privacy Policy.
21. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Fresh Start Info LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: [email protected]
Website: https://freshstartinfo.org